Configurator

What would you like to do?

We give you a recommendation in three questions, or we compare up to three models side by side, spec by spec.

And if something breaks in the middle of pruning?You keep working.

In season a week of downtime costs more than the repair. Here's what happens, with the timings up front.

  1. Day 0

    You write to us

    By email or WhatsApp. A good share of cases is solved remotely, without shipping anything.

  2. Day 0

    We find the fault

    A few photos or a short video are usually enough for our technicians to identify the problem and tell you what to do.

  3. Day 0

    We ship you the spare part

    If a part fails, we ship you the replacement part free of charge with step-by-step instructions. If the tool can't be fixed, we ship you a new one.

  4. Within 24 hours

    Remote support from our technicians

    Spare parts are always in stock: no waiting for the manufacturer.

  5. 2-5 days

    Back to you

    Spare parts and replacement tools ship free by express courier: delivery in 2-5 business days.

How the warranty works 24 months on every component, remote technical support.