About us
Official Swansoft and Falco distributor.
Gardenmac is the official distributor of Swansoft and Falco battery-powered pruning shears, chainsaw pruners, pole pruners, tying machines and shakers. Registered office in Isernia; logistics hub, workshop and showroom in Pesche (IS), from where shipments are dispatched across Europe and service and repair work is carried out.
24 months
warranty on every component
30 days
to return
2-5 days
delivery across Europe
In stock
original spare parts
What we sell
Battery-powered pruning and harvesting tools only, chosen for people who work in olive groves, vineyards and orchards. Every model has its own page with stated specifications, videos and a comparison with the neighbouring models.
Battery pruning shears
Four lines, from 28 to 45 mm cutting diameter: Falco EVO top of the range, Swansoft PRU and Falco Titan professional, semi-professional and hobby.
Battery pruners
Chainsaw pruners for branches up to 200 mm (CS-1, CS-2, X-PRO), and fixed-pole pruners reaching up to 315 cm (CS-10, SKYCUT 315).
Battery pole shears
The SW-921 pole shears: 40 mm blades on a 150, 220 or 270 cm pole, to prune from the ground without a ladder.
Battery tying machines
The SW-B12 tying machine for vineyards and orchards, with tape spools always available.
Battery olive shakers
Falco EVO 42 and EVO 42 ULTRA for olive harvesting, with 240 to 350 cm poles and the backpack battery.
Accessories and spare parts
Telescopic poles, batteries, blades, chains and original spare parts for every model, all in stock, with a selector to find the right part.
How we handle service
Service is handled in-house by staff who work every day with the same tools we sell. Outside Italy the service is organised at a distance, with a network of Gardenmac service points across Europe.
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1
Direct diagnosis
WhatsApp or email, with a reply within the day. The first diagnosis is made by a technician who knows the tool: a significant share of requests is solved this way, without shipping anything.
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2
Shipping to the service point
If the tool needs work, we give you the address of the nearest Gardenmac service point in Europe (Spain, Germany, France, Poland and others) or of our workshop in Italy.
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3
Repair with original parts
Original spare parts for every model in the catalogue are kept in stock, so repairs do not wait for supplier deliveries.
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4
Return shipping paid by us
Once repaired, the tool is shipped back to you at our expense. After the 24-month warranty, service continues as a paid service with the same parts.
Keep your purchase receipt: it is attached to the order confirmation email and serves as your warranty document.
Not sure which model to choose?
The configurator points you to the right model for your crop, branch diameter and hours of work. Or talk to a technician.
Or write to assistenza@gardenmac.com: we reply within the day.