Configurator
What would you like to do?
We give you a recommendation in three questions, or we compare up to three models side by side, spec by spec.
What would you like to do?
And if something breaks in the middle of pruning?You keep working.
In season a week of downtime costs more than the repair. Here's what happens, with the timings up front.
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Day 0
You write to us
By email or WhatsApp. A good share of cases is solved remotely, without shipping anything.
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Day 0
We find the fault
A few photos or a short video are usually enough for our technicians to identify the problem and tell you what to do.
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Day 0
The tool travels to our workshop
If a repair is needed, we send you the instructions to ship the tool to our workshop in Italy.
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Within 24 hours
Repaired in the workshop
The workshop is ours and spare parts are in stock: no waiting for the manufacturer.
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2-5 days
Back to you
Returned by express courier: EU delivery takes 2-5 working days.
How the warranty works 24 months on every component, repairs in our own workshop.